We take the site under support: monitoring, updates, backups, fast fixes and growth.
A stable site without waiting in a developer backlog.
We catch outages, errors and slowdowns before users do.
Patches, dependencies and control so the stack does not rot.
Regular backups and a clear restore path.
SLA for typical tasks: forms, layout, small incidents.
Speed, logs, technical health and focused improvements.
New blocks and features once stability is covered.
We review hosting, updates, backups and critical risks.
We lock response time, hours and task priorities.
We set up availability and error watching.
Incident → diagnosis → fix within the SLA.
Planned updates, small changes and security.
A short recap: what happened, what was done, what is next.
Onboarding takes a few days. Then we work by hour packs or a monthly SLA.
Yes. We watch the release, catch regressions and close urgent fixes.
By hours, SLA criticality and whether growth work is included, not only incidents.
A short audit of access, hosting and backups — then we propose a support format.
Write to us — we will suggest a format and the next step.